Frequently Asked Questions
Everything you need to know about your TAO Clean experience.
How do I know when to replace my brush heads?
For optimal hygiene and performance, we recommend replacing your toothbrush or facial brush heads every 3 months, or sooner if the bristles appear frayed.
What is the warranty policy for TAO Clean devices?
All TAO Clean devices come with a standard 2-year manufacturer's warranty that covers any defects in materials or workmanship under normal use.
How does the UV-C sterilization station work?
Our patented cleaning stations use UV-C light rays to eliminate 99.9% of germs and bacteria on your brush head while it dries, ensuring a sanitized start every time you use it.
Do you offer international shipping?
Yes, we ship our beauty and oral care products worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We offer a 45-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.
Are the facial brushes suitable for sensitive skin?
Absolutely. Our facial brushes feature two modes—Super Clean and Sensitive—allowing you to customize the vibration intensity to match your skin's needs.